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How to check a client’s debts

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Go to Customers --> Customers

 

Click on the green icon next to the customer name to open his profile.

 

As we can see, we can see the existing debt. The color of the circle that we observe to the right of the client icon refers to the status of the client with respect to any debts or incidents he may have: 

-When the circle is green, the customer has no debts and therefore no outstanding dues. 

-When the circle is in amber, the customer has outstanding debts. 

-When the circle is red, the customer has bigger outstanding debts. If we click the circle, or go to "Billing and Collection" section,and then to "Debts"-  we will see the detailed information of the debts the client may have:

 

 

As we can see, we have the option to view and print the debt report. 

In addition, in cases where clients have debts, a dialogue box informing about it will appear as you open their profile.

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